• Child Support Services - Kansas CSE
  • Olathe, KS, USA
  • Hourly
  • Full Time
  • Medical, Dental, Vision, 401k and other Voluntary Benefits

One of the nation's largest and most trusted providers of child support services seeks a self-motivated, high-level, professional who is committed to providing positive outcomes for the children and families we jointly serve. The qualified candidate will have exemplary customer service skills, regular and timely attendance as well as the ability to work with the public in a courteous and professional manner; ability to work effectively with other staff; and excellent organizational, interpersonal, written, and verbal skills. If you possess the ability to perform comfortably in a fast-paced, deadline-oriented environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently, this is the job for you!


The successful candidate will have exemplary customer service skills and the ability to multi-task various responsibilities. The candidate will provide accurate and complete information to walk-in and call-in customers, including responding to requests, resolving customer issues, and forwarding clearly documented information to appropriate staff when further action is required. The position includes handling incoming and outgoing mail as well as emphasis on processing documents for imaging using Hyland OnBase software. Duties may include maintenance of the file room including filing documents in the paper file, retrieving case files for use by staff and attorneys, maintain case files in proper filing order, creating case files and receive/transfer case files electronically to other child support offices and maintaining confidentiality at all times.


To be considered, applicants must have a minimum of High school Diploma, GED or equivalent years of experience, child support preferred. The best-suited candidate will be familiar with an office environment including the use of automated systems such as Microsoft Word, Excel, Hyland OnBase, ADP and aptitude to learn new programs and applications, such as the state system.


 YoungWilliams Child Support Services is an Equal Employment Opportunity Employer.

Disclaimer: YoungWilliams is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of YoungWilliams about this opening. All resumes submitted by search firms/employment agencies to any employee at YoungWilliams via-email, the Internet or in any form and/or method without a valid written search firm agreement signed by the Director of Human Resources and in place for this position will be not be considered and no fee will be paid in the event the candidate is hired by YoungWilliams through other means.

This position has been closed and is no longer available.


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